Protecting your private information is important to us. This Privacy Policy applies to The Elevation Team (“The Elevation Team,” “we,” “us,” or “our”), our website, marketing materials, coaching, leadership development, training, consulting, assessments, programs, events, and related services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, share, retain, and protect personal information in connection with the Services.
Great leadership requires knowledge and skill, and the capacity to bring your best when it matters most. We help leaders strengthen how they lead themselves and others, navigate what’s ahead, and create the conditions for people and organizations to thrive.
When you visit our website, we may automatically collect certain information about your device and use of the website, including your web browser, IP address, device type, pages viewed, referring website, date and time of access, and information collected through cookies or similar technologies.
When you contact us, register for or purchase Services, schedule a meeting, complete a form or assessment, or otherwise interact with us, we may collect information you voluntarily provide, including:
First and last name
Email address and phone number
Organization or company name
Job title or professional information
Information submitted through contact, inquiry, registration, scheduling, enrollment, or assessment forms
Information related to coaching, training, consulting, programs, events, or other Services you request
Billing and transaction information
Communications, feedback, and other information you choose to provide
Payments may be processed by third-party payment providers. The Elevation Team generally does not receive or store complete credit or debit card numbers on its own systems.
We may collect and use personal information to:
Operate our website and provide the Services
Respond to questions and inquiries
Schedule coaching sessions, meetings, programs, or events
Process registrations, purchases, and payments
Communicate with clients, participants, and prospective clients
Send administrative, program, and service-related communications
Send newsletters, leadership resources, program information, and marketing communications when
permitted
Improve our website, programs, Services, and user experience
Understand how our website and Services are used
Maintain the security of our website and business systems
Maintain appropriate business and transaction records
Comply with legal, regulatory, accounting, and contractual obligations
We do not sell or rent our customer lists.
We may share information with trusted service providers that help us operate our business, including website hosting providers, email and communication platforms, scheduling systems, payment processors, customer relationship management systems, program or course platforms, analytics providers, and other technology or professional service providers.
We may also disclose information when required or permitted by law, to comply with legal process, or when reasonably necessary to protect the rights, safety, security, or property of The Elevation Team, our clients, participants, website users, or others.
We seek to collect and use only the information reasonably necessary to provide our Services, communicate with you, operate our business, and meet applicable legal obligations.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide Services, maintain business records, fulfill contractual obligations, comply with legal or accounting requirements, resolve disputes, and protect our legitimate business interests.
The Elevation Team is based in the United States. If you access our Services from outside the United States, your information may be transferred to or processed in the United States or other locations where our service providers operate.
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information, to request a copy of certain information, or to exercise other rights provided by applicable privacy laws.
If you are located in a jurisdiction that provides additional privacy rights, including rights under applicable European or state privacy laws, we will respond to qualifying requests as required by applicable law.
Where applicable law provides such a right, you may request information about the personal information we maintain about you, the purposes for which it is used, and the categories of third parties with whom it may be shared.
To make a privacy request, please contact us using the information at the end of this Policy. We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights available to you under applicable law.
Our website may use cookies and similar technologies to understand website traffic, how visitors use the site, and how we can improve the website and user experience. We may use third-party analytics or website service providers that collect information according to their own privacy policies.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies. You may also be able to manage cookies through your browser settings.
Some web browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.
Information shared within a formal coaching, consulting, training, or organizational engagement may be subject to additional confidentiality provisions contained in the applicable coaching, consulting, organizational, or services agreement.
When an organization sponsors an individual’s coaching, the information that may be shared among the participant, coach, and sponsoring organization will be established in the applicable coaching agreement. The substance of individual coaching conversations will not be shared with a sponsoring organization except as agreed with the participant or as otherwise required or permitted by law.
This Privacy Policy governs information collected through our website and general business operations and does not replace confidentiality provisions contained in a separate client or organizational agreement.
Our website may contain links to or integrate with third-party websites, platforms, or services. We are not responsible for the privacy practices, security, availability, or content of third-party services. We encourage you to review their privacy policies before providing personal information.
From time to time, we may contact you by email regarding Services, programs, events, leadership resources, announcements, or other information. You may unsubscribe from marketing or promotional emails at any time by using the unsubscribe link included in the message or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send administrative or transactional communications necessary to provide Services you have requested.
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, or applicable laws. When changes are made, we will update the “Last Updated” date at the top of this page.
The Elevation Team welcomes questions or comments regarding this Privacy Policy. Please contact us at:
The Elevation Team
Email: kkendrick@theelevationteam.com
Website: www.theelevationteam.com
Mailing Address: PO Box 1247, Frederick MD 21702